Consumer Column

Use Toys R Us Gift Cards, Store Credits, and Rewards by April 15
BATON ROUGE, LA – Longtime retail giant Toys R Us recently announced that it is closing or selling all of its stores across the country, including the six in Louisiana. And Attorney General Jeff Landry is alerting our State’s consumers to use their Toys R Us or Babies R Us gift cards and store credits before April 15, 2018.

“According to the restructuring plans of Toys R Us – consumers have until April 15th to use their gifts cards, Rewards Dollars, Endless Earnings, and store credits,” explained General Landry. “Since the stores likely will not restock inventory – it is probably a good idea to use these as soon as possible, whether in-store or online.”

General Landry is also reminding consumers that most purchases from a company going out of business are usually final sales.

“Choose products wisely as they likely are not eligible for return or refund,” added General Landry. “And please ask about return and refund policies before making any future purchases from Toys R Us.


For more consumer tips and information, visit or call General Landry’s Consumer Protection Hotline at 800-351-4889.

Coming soon, the attorney's general office seeks to provide a mechanism by which to take online payments for collections.